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Home > Protection of Personal Information Rules

Protection of Personal Information Rules
Nissen protects the privacy of Customers as well as of Shareholders according to the rules below:

1. The purpose of use of Personal Information possessed by Nissen
Nissen shall use its customer’s names, addresses, telephone numbers, date of birth, e-mail addresses ( as collectively "personal information") for the purpose of :
(1) providing Nissen or Nissen group’s products, catalogs and direct mails (DMs) and after-care service, service including new product and service information to customers.
(2) providing information in relation to the sales activities of its Direct Marketing business and direct sales business including events and local exhibition matters and other proposals to customers.
(3) providing catalogs and DMs to companies, having relationships with Nissen or Nissen group.
(4) computing statistics for marketing, sales activities and product planning
(5) investigating creditability and solvancy when customers enter credit obligation with Nissen

2. Control and provision of Personal Information
Personal information shall be strictly handled by Nissen Co., Ltd. according to the laws and regulations for the protection of personal information. Note that these are not disclosed to third-parties except for the cases following below:
(1) The case when an agreement or acceptance is obtained by customer side.
(2) The case when the personal information is transferred to the outsourcing companies or agencies ( ex: the printing company for the address labels of catalogs, the consumer credit card companies when their credit card were used to pay for purchased goods and agencies that collect irrecoverable cash generated when customer side does not pay for purchased goods) in order to achieve the objectives of Nissen delivering its products and service to customers.
(3) The case when the personal information is transferred to Nissen’s subsidiaries in order to facilitate Nissen group’s sales activities.
(4) The case when personal information is registered in consumer credit file agencies / organization and these are used by Nissen

In order to investigate customer’s creditability and solvency, Nissen refers to registered personal information possessed by consumer credit file agencies or organization having contractual obligations with Nissen.
Personal information based on the transactions in relation to customer’s contract with Nissen is registered for a specific period (see table below) in consumer credit file agencies or organization and customer’s creditability and solvency are subject to be investigated with specific scope within the memberships in credit file agencies or other affiliate organizations.
(5) The case when consumer credit card companies request personal information from Nissen to investigate and confirm unauthorized or improper use.
(6) The case when Nissen is required to disclose personal information by the laws and regulations of personal information.


3. Provision and correction of Personal Information
Personal Information collected by Nissen Co., Ltd. shall not be transfered to third parties except for the case below :

The case when the personal information is transferred to outsourced companies or agencies ( ex: the printing company for the address labels of catalogs, the consumer credit card companies when credit cards were used to pay for purchased goods and agencies that collect irrecoverable cash generated when customer side does not pay for purchased goods) in order to achieve the objectives of Nissen delivering its products and service to customers.

4. Provision and correction of Personal Information
(1) In case requesting your personal information to be reviewed or modified, please contact us via the address hereunder:
(Note: the provision of information will be on charge of the person who requests his/her personal information .)
< The address >
Address : The Protection of Personal Information Committee
Tel: 0120-40-2009
Mobile·PHS: 075-320-1406 ( Call Charges shall be paid by customers )
Address: 26 Nishikujoinmachi, Minami-ku, Kyoto, Postal code: 601-8412
(2) Nissen will provide personal information via postal only when customers are requesting their personal information. If you are requiring your personal information, please contact the address hereunder:

Nissen credit (debt) management team, debt committee
To Manager for customer credit information management or
To Executive Manager at the Customer Service Department (CS Department)
Nissen Co., Ltd.
26 Nishikujoinmachi, Minami-ku, Kyoto, Postal code: 601-8412


5. Registration of personal information to consumer credit file agencies
(1) In order to investigate customer’s creditability and solvency, Nissen refers to registered personal information possessed by consumer credit file agency having contractual obligation with Nissen.
(2) Personal information based on the objective dealing facts in relation to customer’s contract with Nissen is registered for specific period (see table below) in consumer credit file agencies affiliated with Nissen and customer’s creditability and solvency are subject to be investigated with specific scope under the memberships of consumer credit file agencies or other affiliated organizations.

Information Registered
Term of registration
1. Application in relation with the contract
2. Dealing in relation with the contract
3. Delay in payment
6 months after the date reference is made to personal information by Nissen from consumer credit file agency

During the term of contract and within 5 years after contract has been ended.

During the term of contract and within 5 years after contract has been ended.
(3) The address of consumer credit file agency, Nissen is participating in as a member is
CIC Co.,Ltd.
15 F, Shinjyuku First west 1-23-7 Nishi-Shinjyuku, Shinjyuku-Ku, Tokyo, Postal code: 160 – 8375
TEL: 0120-810-414
(4) Note: If Nissen participates, registered in new consumer credit file agencies during the term of contract above to use personal information, Nissen issues letters to inform its customers and assumes that agreement or acceptance is obtained from them.
(5) As noted under(3), the personal information including name, date of birth, telephone number, name of company/organization, type of contract, date of contract, name of purchased product and amount of purchasing, number of payment under, number of reminders, monthly payment condition are subject to be considered fully or partly by Nissen.
(6) Personal Information organization and consumer credit file agencies Nissen is member of are;
Japanese Banker Association
Address:1- 3-1 Ginko-Kaikan, Marunouchi Chiyoda-Ku, Tokyo, Postal code: 100-8216
Federation of Credit Bureaus of Japan
Address:41- 1 Higashi Mastushita-Cho, Kanda, Chiyoda -Ku, Tokyo, Postal code: 101-0042
(Federation of Credit Bureaus of Japan, Committee)
(7) For details on these organizations, please refer to their web pages.


6. Cancellation of use and provision of Personal Information
(1) Although agreement or acceptance of use of personal information is obtained from customer side, Nissen and Nissen group shall stop to use personal information if cancellation of use or provision of personal information is requested by customer side. However, personal information could further remain at a minimum level for Nissen and Nissen’s group to provide services to customers.
(2) Cancellation of use and provision of Personal Information by Nissen shall be proceed if following request from customer's side to the address below via E-mail, telephone or postal direct mail.

 


7. Inquiry for Personel Information
Manager at the Protection of Personal Information Commitee
Tel: 0120-40-2009
Mobile·PHS: 075-320-1406 ( Call Charges shall be paid by customers )
Address: 26 Nishikujoinmachi, Minami-ku, Kyoto, Postal code: 601-8412

About Cookies
When customers visit our Web page again, data called Cookies shall be transferred and record into the hard disk on customer’s personal computers in order for customers to view our Web pages in speedy and effective way. Note that Cookies, themselves could not recognize each customers and Cookies from Nissen can be rejected when customer changes the set of the Browser ( Internet Viewing Soft). In the case of rejection of cookies from Nissen, Nissen’s web site or service provided on Web pages might not be viewed properly.

About Information Access Log in Nissen’s home Pages
When customers access Nissen’s Home pages, information regarding to access might remain and be recorded as only Access Log information. This access log does not include specified customer information and shall on be used for statistics on usability of Web sites as well as for only trouble shooting purpose.

About disclaimer of Web site link
This web site shall guarantee that Nissen supervises the protection of unauthorized use of personal information and strictly handles customer privacy. However, Nissen shall not have any responsibility for the Web sites or Web links of third parties on Nissen’s web sites and customers should refer to only the privacy policy set by third parties.

About SSL
SSL(Secure Socket Laver) is used in this web sites for the safe transmission of personal information such as questionnaires, and customer registration through coding and Nissen prevents unauthorized use of personal information by third parties.

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